Legal
Refunds & cancellation.
Written plainly, because nobody should have to guess what happens to their money.
Cancelling a subscription
- Cancel any time through the link in your Razorpay email, or by messaging me on WhatsApp.
- Cancellation stops future charges. You keep access until the end of the period already paid for.
- Part-used periods are not refunded on cancellation, except as set out below.
Refunds
Within 7 days of a first payment
If you have used 10 credits or fewer, I will refund a first subscription payment in full, no questions asked. Message me with the email you paid from.
Service not working
If the Studio fails to generate and I cannot fix it within a reasonable time, you get a full refund of the current period, however many credits you have used.
Duplicate or incorrect charges
Refunded in full, always. Tell me and I will process it the same day I see it.
Credit top-ups
Top-up credits are consumable and are non-refundable once used. Unused top-ups bought in the last 7 days can be refunded on request.
Lifetime plan
Refundable in full within 14 days of purchase if you have used 20 credits or fewer. After that it is non-refundable, because it is priced as a one-time payment against ongoing costs.
If the Studio is discontinued within 12 months of your Lifetime purchase, you receive a pro-rata refund. See clause 8 of the terms.
How to request a refund
Message +91 84520 26751 or email sarthak.nirhali.dev@gmail.com with the email address you paid from and the Razorpay payment ID from your receipt.
- Acknowledged within2 working days
- Approved refunds raised within5 working days
- Money back in your account5–10 working days after that, depending on your bank
How refunds are paid
Always to the original payment method, through Razorpay. We cannot refund to a different card, account or UPI ID.
Contact
NIRHALIs AI Ventures, Thane, Maharashtra, India · sarthak.nirhali.dev@gmail.com · +91 84520 26751